Delivery

Orders will be dispatched within 48 hours of receiving cleared payment.

Free local delivery is an option for customers in Dagenham for orders £15 and over. You should be able to choose this once you have entered your postal address.

All orders over £25 will qualify for FREE standard UK delivery.

All orders under £25 will cost £2.50 for standard UK delivery.

Standard UK delivery will normally be via Royal Mail but for heavy or larger orders, we may send via courier which may take a little longer.

You will  have the option to upgrade your delivery choice during checkout if you wish to.







Any questions, please contact us.

Returns

Shanzi Naturals items cannot normally be returned due to them being health products. If you have a problem with an item that you have purchased, please do contact me. On rare occasions, items that are clearly unopened and unused may be able to be returned within 7 days of purchase but this would be based on individual circumstances.

Payments

You can pay for your order via Paypal, using a credit or debit card, Square payment,
bank transfer (Email me to arrange), Cheque and also via the telephone.
To make a payment over the telephone you simply need to place your order and choose telephone payment and I will email you back to confirm the total cost and to arrange a mutually convenient time for you to phone to make the payment.
Choose your preferred payment method during checkout.